What Our Customers Are Saying
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Elizabeth Kelly, Tallahassee, FLORIDAStore Location: Tallahassee
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I purchased a Kubota RTV-X and a 14ft utility trailer from Crystal in Tallahassee. The salesman was Austin Perry. I would highly recommend to anyone needing to purchase to go see Austin. Austin went above and beyond to make sure my needs were met. After talking with Austin on the phone a few times concerning the deal, I could have bought the Kubota at a dealership closer to home. Because of Austin's hard work and dedication, I drove farther to Crystal in Tallahassee to purchase. When I decided to buy the trailer, I was looking at the inventory at a trailer dealership. Thought, maybe I should call Austin to see if they sell trailers. I left that dealership and went to see Austin to purchase the trailer. I probably would have purchased from the trailer dealership if it had not been for Austin. Can't say enough about this young man and the customer service he provides. It's hard to find that kind of customer service now days and the reason Crystal sold me two items was because of the service I received from Austin Perry.
Randy Womble, Jakin, GEORGIAStore Location: Tallahassee -
Heard about Crystal Tractor in Tallahassee from a friend. Sales and service is great. Will be doing my business here from now on. 5 stars all around.
-Anonymous -
I had been shopping around for a zero turn mower when my wife told me she filled out an application for this place with Crystal Tractor. I was contacted by Mr. Eric Lee who was an all around stand up guy who helped me get what I needed and had me taken care of with a done deal within less than 24 hours. Thank you sir! Definitely recommend Crystal Tractor and will be doing more business with you in the near future.
Robert Roberts, Quincy, FLStore Location: Tallahassee -
My husband & I have purchased several mowers and now 2 tractors. Daniel was patient, knowledgeable and listened to our needs. The finance manager Justin was thorough, friendly & helpful. Way to go guys! Great job.
Karen Hardcastle, Starke, FLStore Location: Starke -
Have an awesome experience with everyone at the Starke location. They were friendly and attentive to what I wanted and how I plan to use the equipment. Id give them a 10/10.
Mike Groves, Lawtey, FLStore Location: Starke -
Elaine and Heather showed that Crystal Tractor goes above and beyond when it comes to customer service. The entire staff made us comfortable through a very nervous process. I went in for information on a used unit and they saved me from a bad deal I was about to make. Im grateful I made that phone call to Crystal Tractor.
Austin Stewart, Spring Hill, FLStore Location: Spring Hill -
An amazing experience...easy to get a hold of and talk to...quick with answers to our questions, financing was an easy process and they were very understanding of our lack of computer technology..so if anyone needs a mower, mini excavator or just any equipment, I recommend you stop in and talk to Elaine...or just stop in and check out their inventory...very happy that we did...
Lori Lewis, LAKELAND, FLStore Location: Spring Hill -
Great experience m, easy and fast they made it happen!
Steven Ruiz, Spring Hill, FLORIDAStore Location: Spring Hill -
Elaine was great to work with very understanding on my needs would do business again thank you excellent service!
Samuel Guerrios, Spring Hill, FLStore Location: Spring Hill -
Elaine was great to work with very understanding on my needs would do business again thank you excellent service!
Samuel Guerrios, Spring Hill, FLStore Location: Spring Hill -
Awesome service, very polite, upfront and transparent with prices. Will definitely recommend
Ariel Borroto, Miami, FLStore Location: Spring Hill -
Sales person elania was great very professional
Jeffrey Rodriguez, New Port Richey, FLStore Location: Spring Hill -
I bought a new Mahindra 5145 tractor. My salesman, Rob Ihle, was very personable and helpful. I did not need any financing so we just had to sign the papers and set up delivery. All went well, tractor runs great with many extra features that my old 40 year old tractor did not have. I would recommend looking into the Mahindra line as it do not have a re-gen system, also, looking into dealing with Rob and the folks at the Spring Hill store.
Linda Plunkett, Brooksville, FLAStore Location: Spring Hill -
Craig and his technicians maintain my unit correctly which is what I expect, the bonus is they get it done fast!
-Anonymous -
I would like to thank for everyone for their professionalism, great customer service. Special thanks to Robert Edward and staff for a great experience and down home customer care.
Jordan Goldsberry, FOUNTAIN, FLStore Location: Panama City -
Thank you Josh and Matthew for helping me surprise my husband. Josh, you went above and beyond and I am truly thankful. Out of 5 stars you get a 10!
Deborah Hill, Apalachicola, FLStore Location: Panama City -
Michelle was an awesome help in getting us the recommended fuel additive for our Kubota Tractor
Robert Wright, Palatka, FLORIDAStore Location: Palatka -
The guys at the Ocala store made things easy and were extremely helpful and answered all my questions
Michael Martin, Summerfield, FLStore Location: Ocala -
Found Josh on marketplace, Josh was very receptive, responsive and very accommodating. The actual sale was done in two days or less and delivered to the door. I highly recommend And his company.
Malachi Benedict, Ocala, FLStore Location: Ocala -
They guys at the Ocala location are awesome. Joe and Hughey are top notch guys. They were easy to work with and probably my best experience when buying something. I will definitely be returning for my next purchase on farm equipment.
Josh Hoffman, MICANOPY, FLORIDAStore Location: Ocala -
Sellers are really great they do the better deal for me thanks you guys
Carlos Chico, Ocala, FLStore Location: Ocala -
Nathan Hughey was my salesman. I work a crazy schedule that made it hard for me to get to the dealership so he made it as easy as possible and my brand new tractor is on its way to my house. I couldnt have asked for better service and I will for sure be buying the rest of my equipment from Crystal tractor Ocala and if possible from Nathan Hughey!
Timmy Frazier, Oxford, FLORIDAStore Location: Ocala -
I wanted let you know of our experience with our purchase. The salesman was friendly and helpful. But Ive never been treated so nice as I was by the gentleman that delivered my new equipment. Jamie was so knowledgeable and helpful. I took up so much of his time but he remained professional and very willing to help. I feel Ive made a great choice by going there. Thank you my friend and Jamie my neighbor is coming in and said make sure you deliver.
Jimmy Wood, Ocala, FLStore Location: Ocala -
This was a great experience for my father we want to thank you very much. Special thank you to Jamie who brought it to us. My father so enjoyed you helping him and answering his questions. Its so easy to rush older people and you did not I appreciate you taking time with him. We are considering another purchase so make sure you deliver. Thank you also to the sales team. You all deserve higher than 5 star in my opinion
Rodney Perkins, Ocala, FLStore Location: Ocala -
Our Experience in Crystal Tractor with Juan M the sales Rep was amazing, answered all questions, very thorough and made us feel comfortable! I wish Google would allow a million stars!!!!
Very friendly, personable and professional!!! Will return to talk to him again! Thank you Juan!
Mike over in the finance department was great was able to help us and he is amazing, thorough and very professional! Thank you Mike!Gracee Soto, MORRISTON, FLStore Location: Ocala -
Thank you for a great experience from start to finish. You people know how to treat customers. Special thanks to Jamie who delivered it dont know what i would have done without your help. Im not very smart with equipment. You are a polite knowledgeable young man and a asset to your company. The salesman was very nice also thank you all for a 5 star experience. I will recommend you to everyone.
H Hartsel, Ocala, FLStore Location: Ocala -
Thank you Nathan Hughey from the Ocala dealership for your expertise and enthusiasm of the tractors you sell. ( we bought a Mahindra compact with bucket and box blade ) Very informative and very easy process. You guys get a 5 star all the way around . If you need a tractor look no further then Crystal Tractor of Ocala
Valarie Robinson, Williston, FLStore Location: Ocala -
Thank you Crystal Tractor for making our purchase of the little red compact tractor so easy. Cant wait to get it home and get it to work ! Your staff and finance dept are Amazing and truly go above and beyond to get the best deal and financing . Thank you Hewie for being so great and so informative of the compact tractor You guys truly are 5 star
Valarie Robinson, Williston, FLStore Location: Ocala -
They were professional all the way
I figured four hours to install a loader front end on my tractor they were done in half that time and everything worked great
Thank you all from the sales person to the mechanics that drove it out the door and onto my trailer. What a great place to do business-Anonymous -
Quick and easy, customer service was a great and easy experience , had the product in stock and the price was great!
Frank Allen, FLStore Location: Live Oak -
I walked in on Tues and tractor was delivered Thurs, can't get much better than that. I walked in the door and was greeted by Walter who stayed with me the whole sale. Told him what I had for land and he set me up perfectly. Some other things to be added down the road but they are not needed right now. Later Thurs I got 2/3rds of back field mowed. I no longer have to depend on other people for maintaining my property. Thank You!!!
-Anonymous -
This is the 4th tractor that Ive bought from you guys and customer service is awesome. Shae does an awesome job by following up with me to see if I need anything or if I was taken care of from other departments. He has also offer to come in and help me out even on his days off. I am very pleased with Crystal Tractor of Live Oak.
Bruce Cook, Live Oak, FLORIDAStore Location: Live Oak -
Awesome experience! Very easy deal thanks to Mr. Josh Cauthen! Great customer service and great guy to deal with. I will most definitely be back!
Cade Edwards, Hazlehurst, GAStore Location: Leesburg -
Top notch service from beginning to end! Thanks again Josh Cauthen , you made the whole process smooth and easy. Excited to put the new Kubota to work with the rotary cutter and pallet forks. Appreciate the great experience! Highly recommended and will be going back for future business.
Trevor Frenyea, WEIRSDALE, FLStore Location: Leesburg -
I recently purchased an SVL skid steer from josh, and I couldnt be more impressed with the entire process. From start to finish, Josh was professional, knowledgeable, and incredibly easy to work with.
He took the time to answer every question I had, gave me a full rundown of the machines specs and made sure I was 100% comfortable before moving forward. You can tell he genuinely cares about his customers and stands behind the equipment he sells.
The SVL skid steer itself was exactly as advertisedclean and ready to work. Ive already put it through its paces on the job site, and its been a powerhouse. No surprises, just solid performance.
If youre in the market for heavy equipment and want to work with someone you can trust, I highly recommend giving Josh a call. Honest guy, fair pricing, top-notch service. Couldnt ask for better.
Thanks again, Josh!Jay clark, House Springs, MOStore Location: Leesburg -
We showed up on the lot and Josh Cauthen came out to greet us. Great experience frm the start. Very personable, knowledgeable and easy to talk to. Very important to us. Answered all our questions and we had so many. Made us an excellent deal on L3302 HST tractor w/LA526 loader, cruise control, canopy, rotary cutter, box blade, 3 point quick attach and 3rd function. My husband loves it! A little hiccup with delivery date but taken care of to our satisfaction. Josh, along with Darrell Coval, delivered our tractor and gave us a much needed tutorial on its use. Darrell spent about an hour going over everything. He did a wonderful job. We have called back a few times about how to do something and have always been greeted like friends. Never felt like we were a bother. We will definitely continue to do business with Crystal Tractor because of the amazing treatment and service we received and experienced from Josh Cauthen and Darrell Coval.
PATTY Poole, Webster, FLStore Location: Leesburg -
Josh has went the extra mile for me with my purchase. I have bought many other skid steers but not from this location. He has earned me as a loyal future customer for as long as I will be in business. Excellent customer service communication and attention to detail. Thank you Josh.
Shane Honackie, Apollo Beach, FLORIDAStore Location: Leesburg -
If youre looking for a machine Joshua Cauthen is the man to deal with at the leesburg store!! I was down on my luck having issues getting into a machine started believing it wasnt going to happen and this man went above and beyond to help me and my company get a machine to help us grow!! Any of my future buys I will be contacting him!!
George Kurilla, Hernando, FLORIDAStore Location: Leesburg -
Josh is the best salesman around. Easy, responds quickly, does what it takes. Thanks for the help. Liberty Tree & Land looks forward to buying more from you.
Brady Bernstein, VENICE, FLStore Location: Leesburg -
After shopping several dealerships, my sales associate Josh got immediately to the right price and was excellent to work with.
-Anonymous -
I was searching for a new Kubota machine when I came across a post on facebook by Josh Cauthen. I messaged him to find out a total price and he immediately got to work on a quote for me. Josh was quick to email me the quote and answer any question I had about the finance options. Once I decided to move forward, Josh sent me all the paperwork and got right to work on getting me approved. I had an approval by the end of the business day & Josh got right to work on when the machine could be delivered since it was coming from a different location. Josh kept me updated along the process and let me know as soon as I could come pick up my new purchase. If I ever need to purchase something again, I will be getting in contact with Josh since he was so attentive and helpful along the way. Thank you Josh for all your help and getting me the new machine!!
David Cates, Umatilla, FLStore Location: Leesburg -
An ad the salesman Joshua Cauthen had put on Facebook marketplace
Michael Ciferri Jr, Palm city, FLStore Location: Leesburg -
First time buying any equipment. Josh C. made all the difference in the word. I asked many questions, about the .axhine, its capabilities and servicability, and about the KTAC insurance. He was patient and professional, answering every one and explaining things to me in detail and making sure I understood everything before signing the dotted line. Super nice guy, and a damn good professional. Thankyou Josh!
Danny Wood, Lakeland, FLStore Location: Leesburg -
We were heading down the road pulling our fifth wheel camper and had blown a tire. My husband called the store to ask if we could bring our spare over to add some air. They said "No problem ". My husband was rolling the tire to the store and to our surprise, Matt was heading towards him with a Kabota utility vehicle. Matt took our tire to the shop, put air in it and a plug! Then, he graciously takes my husband and the tire back to our camper and helped him put it on. The road was extremely busy and I was stressed about crazy drivers. However because of Matt and Robbie, everything went smooth and swiftly! Then after all said and done, they would not take any money. What a great group of guys that helped perfect strangers in a bad situation.
As we pulled away, we were wished safe travels! It was an experience that reminded us of the good old days, helping another person. We were blessed and extremely grateful for our blow out to happen by The Crystal Tractor and Kabota store!
They gave us faith that there are still good people out there.
Thank you immensely! Mark and Margo Bass Sr.Mark and Margo Bass Sr, Ocala, FLORIDAStore Location: Lecanto -
If youre heading to Crystal Tractor and Equipment, do yourself a favor and ask for Adam Mercado unless you dont want amazing service, expert knowledge, and a stress-free buying experience. In that case pick someone else Adam is basically the Tractor Whisperer. He somehow knew exactly what I needed before I even finished explaining it. He walked me through my options, answered every question (even the ones that probably sounded ridiculous), and made the whole process so easy I kept wondering, Wheres the catch? Spoiler: there wasnt one.Hes professional, patient, honest, and has the magical ability to make equipment shopping actually fun. Yes, fun. I said it.Adam never pressured me, kept me updated the whole way, and genuinely cared that I walked out feeling confident and happy with my purchase. Customer service like this is rare like finding a unicorn driving a tractor.Long story short:
Adam Mercado is your guy.
Great equipment, even better service, and a salesperson who actually makes you laugh instead of stress.Crystal Tractor & Equipment, youve got a real gem here.Everett HanleyStore Location: Jacksonville -
I had an absolutely outstanding experience working with Adam Mercado at Crystal Tractor and Equipment. From start to finish, Adam went above and beyond to make sure every one of my questions was answered, every concern was addressed, and that I felt completely confident in my purchase.Hes incredibly knowledgeable about the equipment, patient when explaining options, and never once made me feel rushed or pressured. Adam listened to exactly what I needed, guided me through the best choices for my situation, and made the entire process smooth, straightforward, and stress-free.What truly sets Adam apart is his professionalism and genuine care for his customers. He treated me with respect, kept me updated through every step, and made sure I left fully satisfied. Its rare to find this level of customer service these days, and Adam delivered it effortlessly.If youre looking for someone who is honest, reliable, and deeply dedicated to helping you get the right equipment, ask for Adam Mercado. Hes the reason Ill continue doing business with Crystal Tractor and Equipment in the future.Highly recommend!
Mandy HanleyStore Location: Jacksonville -
Just purchased a new mahindra 2126 and in short time it wouldn't start,,,called crystal in Homosassa and they sent a guy out a few hours later and fixed the loose part immediately at no cost...just a sensor adjustment that got loose,,,Dont get any better than that
Jack Bass, Floral City, FLStore Location: Homosassa -
awesome staff very friendly. Miranda was amazing and help me any and every way possible. i will be doing more business with them and with her. she did a amazing job helping me with my cfmoto zforce 950 sport that i have had a blast with. Miranda helped my brother with his. when i seen my brother with his zforce i knew i had to go get one. so i did and Miranda help me with that. so if anyone is looking for a amazing sales person that will listen and help you get what you want Miranda is the one. thank you again Miranda.
Jacob mckinstry, BEVERLY HILLS, FLStore Location: Homosassa -
my purchase of my new spartan mower was quick, professional, and most of all what I hoped. it would be. Ryan Thomas was my sales associate. who was on point for what I looking for. I look forward to shopping there for my future tractor needs.
Michael Bandy, beverly hills, FLStore Location: Homosassa -
Scott made the experience very smooth and painless. Took the time to listen to what I was looking for and will definitely conduct business with you guys again.
-Anonymous -
MY FIANCE AND I CAME IN ON A SATURDAY WE HAD AN APPOINTMENT WITH SCOTT WILLIS (HOMOSASSA LOCATION) HE MET US AS SOON AS WE GOT OUT OF OUR VEHICLE AND HAD THE MACHINE MY FIANCE WAS INTERESTED IN WAITING IN THE PARKING LOT FOR HIM TO SEE. BOTH SCOTT WILLIS (SALES) AND ZACH DELONG (FINANCING) MADE THE WHOLE PURCHASE OF THE EXCAVATOR THAT MY FIANCE WANTED A FUN AND AN AMAZING EXPERIENCE. BOTH SCOTT AND ZACH WERE VERY KNOWLEDGEABLE. WE CAN HONESTLY SAY THAT THIS EXPERIENCE HAS SURPASSED ANY OTHER EXPERIENCE WE HAVE HAD AT ANY DEALER SHIP. WE WOULD HIGHLY RECOMMEND ANYONE WHO IS LOOKING FOR ANY TYPE OF BIG MACHINERY TO CONTACT THESE GENTLEMAN. WE THANK BOTH OF YOU FOR MAKING THE EXPERIENCE WE HAD A GREAT ONE:)
Donald Wickham, Hernando, FLORIDAStore Location: Homosassa -
I have purchased many automobiles, tractors and equipment in the past, however, I must say Scott Willis made this experience a pleasure! He answered every question and was very quick to respond to all my request with no pressure. If I purchase equipment in the future, my first call will be Scott!
Clay Ross, Live Oak, FLORIDAStore Location: Homosassa -
Robert was the salesman had has been very helpful after the sale. Had a hydraulic leak they came out and are going to replace the hydraulic line. Had an appointment but I guess I missed their call. I didn't realize they were going to call before coming out because I had an appointment. I called and Robert got me scheduled for Wednesday. (Two days) so far I'm happy with the purchase.
John Muscato, Crystal River, FLORIDAStore Location: Homosassa -
The folks at the Homosassa location were awesome. Knowledgeable and helpful in making our purchase. Robert and Zach especially made us feel welcome and were professional helped with financing. Wonderful place with wonderful people! Thank you all for your help, I will be back!
Buddy Davis, Dunnellon, FLStore Location: Homosassa -
Josh Cauthen at Crystal Tractor was great to deal with. I first contacted Josh about a Kubota Loader. Not knowing much about them, he was very knowledgeable and helped me decide on the best loader for my needs. He was always prompt on answering my questions and returning my calls. When it came to pricing, I shopped around and Josh gave me the best price from the very start. His finance guy Jay was also very helpful on putting Kubota s super attractive financing together that made the deal hard to pass up. If you looking for a no nonsense, very knowledgeable salesman that's not pushy but knows how to make the deal happen, Josh Cauthen is your man. Call him and you won't be disappointed.
Troy Hebert, HIGHLANDS, NCStore Location: Hastings -
We have been buying mowers, parts, accessories and all needed items for the last 3 years from Crystal Tractor . Karen in sales has always gone above and beyond to get information to us quickly, she answers all of our questions and treats us with kindness and professionalism. She makes sure the purchasing processes are thorough and all of our needs are met . Karen is knowledgeable and a pleasure to work with each and every time. Even if we are stopping in to grab some accessories she is there to help!
We highly recommend Karen to anyone doing business at Crystal Tractor in Hastings Florida!!Buffy Ford, Elkton, FLORIDAStore Location: Hastings -
Thank you Ryan and your team for pulling through on my grapple and 3 rd fiction, before this Saturday s big job. Much appreciated Thank you again!!!
-Anonymous -
Don and mark are great and helpful with any problems we have had with the equipment I bought from them and to make sure I understand and have run ability to be able to use the equipment on job sites. I thank them very much for their help.
-Anonymous -
I want to send A Big Thanks to Ryan Smith of Deland, I was in need of a backhoe, called him Friday 30 minutes to closing, by 930 Saturday morning he had everything together for me. Thanks again Ryan!!! After dealing with other companies no really wanted to deal with me, there his gain!!.
Jeff Peffer, Port Orange, FLStore Location: Deland -
Hi my name is Wilfredo Quiles owner of
Q's Crew Lawncare Llc.
We have been dealing with your sales representative Mr. Busch since day one and our experience has been beyond good, exelent in matter of fact !!!!
This guy has gone out of his way to get us in and out, in finding the machines we need and getting us to the point that we are right now.
Thanks to Busch and Crystal Tractor "Deland" for making our dream come through.
Kubota mowers are very reliable, strong and dependable, we love them.
I highly recommend them and Crystal tractor.
Thank you Busch for always been present when we need !!!Qs Crew Lawncare, Deltona, FLORIDAStore Location: Deland -
Anna Paciello was a pleasure to talk to. She is very knowledgeable and helpful.
Lara Bennett, Ormond Beach, FLStore Location: Deland -
Butch helped me both times I've came in to CT and I have to say, Ill ask for him personally from here on out. He is obviously very knowledgeable about EVERY question i have had ( A LOT ) as well as being a superb customer service rep for CT. Hopefully they realize the type of dedicated and loyal employee they have!! Over all experience with CRYSTAL TRACTOR DELAND 10/10 Overall experience with Butch 12/10. Very highly recommend you give them a shot for all of your Kubota sales and service needs, I did and i couldn't be happier.
Benjamin Harris, Deland, FLORIDAStore Location: Deland -
Anna was amazing. She explained everything to us. Her customer service was top notch
Carl Cohen, New Smyrna beach, FLStore Location: Deland -
I was having trouble finding parts for a loader, and after spending hours on the Internet, Tom, in parts in Chuefland, FL located the parts I needed, he was persistent, and courteous in solving all my issues.
CALVIN Ralls, Chiefland, FLStore Location: Chiefland -
Rob Ihle went above and beyond! He found us the best price on a mower and very quickly. 5 stars all day long.
-Anonymous -
I would like to thank our salesman Nick at Crystal tractor in Chiefland for being so kind to me and my boyfriend. I know we can be very picky and you were so patient and kind. You are a very nice young man. We will tell everyone we know to come see you. Thank you and keep up the good work.
Tonya Scott, Cheifland, FLORIDAStore Location: Chiefland -
I have used Mr. Barfield in the past to service and repair my tractors at my home, I needed parts for my Kubota and visited the Cairo parts department. Where Mr. Barfield helped me tremendously. I would like to say if you have service questions or need parts visit Crystal tractor in Cairo and see him & he will not disappoint , He is very knowledgeable when it comes to parts
Ken Whittle, Attapulgus, GAStore Location: Cairo -
Wanted to give a shoutout to Mr. Barfield at the Kubota dealer in Cairo, I visited the store to get answers about my L3301 tractor shutting off. Mr. Barfield advised me that there was more issues than just bad filters. He walked me through the process of how to check the flow of fuel on my tractor and what to look for..
He told me I would find that there would be possibly and insect or trash in the separator, sure nuff there I found a piece of plastic in the elbow exactly where he advised.
I wanna say thank you for having him in you parts department with the knowledge of being able to help customers diagnose and and get them the correct parts and have such a positive and friendly approach to his customers. Will definitely do business again and let him assist me in any way that I may need parts or service questions answered Mr. JonesWill Jones, Spence, GAStore Location: Cairo -
I really like the guy that helped me with some different choices of accessories! Heath was very informative about quality versus hype very pleased and will be back to see him!
Elena Turner, Thomasville, GAStore Location: Cairo -
I saw Amber's ad on FB Marketplace and sent her a message; she answered my questions professionally and made me feel like she cared about my needs, not just about making a sale. I look forward to coming in and dealing with Amber very soon!
-Anonymous -
Great experience with service from Mr Allen Barfield , very thorough and helpful with trying to resolve the issues and kept me informed about getting parts that I needed
Randy Erving, Climax, GAStore Location: Cairo -
The right front hub was leaking on my little 4x4 Kubota, so I called the local dealer. After speaking with them I decided to pursue other options and asked a couple of my friends, that also own Kubota's, where they did business. Neither of them hesitated when they suggested Cairo. Now I know full well why. The first time I called I spoke with the service manager. He took the time to look everything up and provided me with a parts and labor breakdown, schedule, and other information I didn't know I needed. The next person I spoke to was the parts manager and he truly went above and beyond the call to insure we were talking about the same parts, providing pictures and listening intently. He also took my information and mailed me the parts, I believe that same day. When I took the tractor apart, I ran into an issue so the next morning I carried the disassembled hub to Cairo. I was cheerfully greeted by two people before the door closed and promptly greeted at the counter. The gentlemen I had spoken to previously looked everything over, showed me why I had the issue, (yes, I felt a little stupid), so I suggested that they reassemble the hub. They gave me a quote and said they would call when it was ready. Early the next morning I received the call and went to pick it up. It was ready, the cost was exactly as quoted, and again the provided me with information I didn't realize I needed. Overall, a wonderful experience. Great people, more than willing to go above and beyond the call to insure you are well taken care of. Highly Recommended!!!
Richard Ridley, Crawfordville, FLORIDAStore Location: Cairo -
I inquired about a tractor, Heather quickly responded back. she took care of everything ahead of time. Before final purchase I took a long road trip to test tractor out. When I arrived she already had tractor ready for me to test drive and inspect it. The tractor was just like she said it was when I got there, it was in excellent condition. It was a 2017 with only 40 hours on it. Tractor looked brand new. Heather was very knowledgeable about the tractor, she was able to answer all my questions about tractor. She was a great sales person and very professional. She made this whole process easy by having all the paperwork done ahead of time. I recommend this place and her to anyone buying a tractor. Thanks Heather for all your help in making this process quick and easy. Great Job.
Mike Tolosi, Hilliard, FL
Tyler is a great salesman! He's friendly and personable and not at all pushy but helped us to secure the best deal for us. We were very picky and it took several visits to the dealer to find the right deal but he was absolutely the "friend in the business" that we needed him to be. We brought our tractor and zero turn mower home last week and already have put many hours in enjoying them and the things we can accomplish with them! Thank you Tyler for making the journey to tractor owner a pleasurable one!!